Practical, emotional and social support for people with cancer
Caring for customers in a more personal way
Hotels / Travel
Radisson hotel brand in 127 locations globally
Scotland’s publicly owned water and sewerage services provider
Playstation is the world’s most popular home game console
A powerhouse in the global food chain
Processing around $7 trillion in payments globally
London’s global university: the largest educational institution in the UK
Lexden is a founding partner in AlwaysBeContent – committed to delivering new insights and powerful customer-focus for clients.
With a decade of proven effectiveness in CX, the consultancy is the UK’s leader in independent customer experience.
By not being tied to any given platform or approach, Lexden champions the unique culture of client organisations. The aim is to find solutions which fit your business reality rather than implementing off-the-shelf ‘tail-wags-dog’ solutions for CX metrics.
iOptimal is a founding partner in AlwaysBeContent.
An early entrant into the field of Search Marketing, iOptimal provides the full range of strategies and technical support for digital marketing across e-commerce, social, SEO, PPC, display and recruitment.
Along with digital efficiency, the iOptimal approach centres on customer need – combining precise, relevant targeting with strong measures for customer experience and brand safety.